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Our Accessibility Statement

Accessibility Statement

This statement was last updated on October 2024.

 

We at Workking Solar and Heating are working to make our site www.workingsolarandheating.com accessible to people with disabilities.

Our Accessibility Goal

We aim to provide a website that is accessible and user-friendly for the widest possible audience, including individuals with visual, auditory, physical, cognitive, and neurological disabilities. We adhere to the Web Content Accessibility Guidelines (WCAG) 2.1, which are developed by the World Wide Web Consortium (W3C) to promote inclusive digital experiences.

Accessibility Features

To enhance accessibility on our website, we have implemented the following features:

  • Keyboard Navigation: Users can navigate the entire website using only the keyboard.

  • Screen Reader Compatibility: Our website is compatible with common screen readers, such as NVDA, JAWS, and VoiceOver.

  • Text Alternatives for Images: We provide meaningful alt-text for images and non-text content.

  • Adjustable Text Size: Users can resize text through browser settings or assistive technologies without loss of content or functionality.

  • High Contrast Mode: Our website design offers sufficient colour contrast between text and background elements.

  • Closed Captions and Transcripts: Video content (where applicable) includes closed captions or transcripts.

  • Forms and Labels: All form elements have associated labels for screen readers to interpret correctly.

  • Error Prevention on Forms: We provide real-time validation and clear feedback for required fields to prevent input errors.

Accessibility Compliance

We aim to meet WCAG 2.1, Level AA compliance, which addresses many accessibility barriers commonly encountered by users with disabilities. However, we recognise that some areas may still need improvement, and we are committed to making those adjustments.

Assistive Technology Compatibility

Our website is tested with a range of assistive technologies and browsers, including:

  • Screen Readers: NVDA, JAWS, and VoiceOver

  • Browsers: Chrome, Firefox, Safari, and Edge

  • Operating Systems: Windows, macOS, iOS, and Android

We recommend using the most up-to-date version of your browser and assistive technology for the best experience.

Contact a Local Accessibility Authority

If you believe that we are not meeting accessibility requirements and we have not adequately addressed your concerns, you may file a complaint with the relevant local accessibility authority in your region.

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Thank you for visiting www.workkingsolarandheating.com. We are committed to ensuring that our website remains accessible to all users and are constantly striving to improve.

Third-Party Content

While we strive to ensure all content on our website is accessible, we may feature third-party tools, links, or media that we do not control (e.g., embedded videos, external links). We encourage users to review the accessibility policies of these third-party providers.

Accessibility Support and Feedback

We welcome feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us at:

Email: info@workkingsolarandheating.com
Phone: 658-302-689
Address: Calle Mimosa 15 BJ, Pinar de Campoverde, Alicante, 03191

We aim to respond to accessibility-related inquiries within 5 business days and provide a resolution within 30 business days where possible.

Ongoing Efforts

We are committed to:

  • Training our team on accessibility best practices.

  • Regularly reviewing the website for accessibility updates.

  • Listening to user feedback and acting promptly to address accessibility concerns.

Continuous Improvement

We regularly review our website to identify accessibility issues and improve user experience. Our team conducts testing with both automated tools and real users with disabilities to ensure our website is inclusive.

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